The Mann Group Blog

Larry: Old School Merchant achiever leadership leading change small business

In today’s world, we all want to be authentic. Millennials are creating new ways to express authenticity, but they’re missing the mark...

Don’t create a “Hack-a-Shaq,” Give Good Feedback. achiever brick and mortar change management leading change

Effective Leadership involves Feedback. If you intend to influence adult behavior and improve performance, you must master the skill of giving...

Hiring Should Not be Done in a Day achiever brick and mortar hiring leading change

Let’s face it: we’re all pretty lucky. Most of us don’t roll out of bed in the mornings, we positively hop out of the sheets and...

Specialty Retail Meets Innovation achiever brick and mortar leading change

A decade ago, when the internet was still fairly new and the retail industry stagnant, innovation came in the form of online marketplaces. Now...

Hiring the Fourth Critical Skill For a Store Manager achiever change management leadership leading change small business

“Yeah, so this is like a super chill place… We have TV going on in the back, and if you don’t want to come to work one day, it's...

Feature Retailer of the Month: Champaign Surplus achiever brick and mortar change management leading change small business

For Shira and Dan Epstein, business is a family affair. Shira’s grandparents started Champaign Surplus almost 60 years ago, and it’s...

An Interview with Karen Roberts, Owner of Get Fit in Amarillo, Texas achiever brick and mortar change management leadership leading change run small business

We took a moment to get to know Karen Roberts, Owner of Get Fit in Amarillo, Texas. Here’s what she had to say:
MG: Why did you choose...

The Coach’s Role as a Leader in Customer Engagement achiever brick and mortar change management leading change

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your...

Family Feud: REI’s Todd Callaway Proves There’s No Us Versus Them achiever change management leadership leading change

In the world of retail, corporate masters are often pitted against smaller, mom’n’pop shops—but why? After all, we all share the...

Third Crucial Skill of Store Manager: Flexibility achiever brick and mortar change management leadership leading change

Flexibility

One of the most useful skills for a Retail Manager is flexibility. Flexibility can be defined as a willingness to change or compromise....

The Coach’s Role as a Leader in Customer Engagement achiever change management influencing behavior leading change

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your...

Sales Clinics Through the Eyes of a Retailer achiever brick and mortar change management leading change small business

Manufacturer and Sales Agencies have limited opportunity to influence sell-through in their retail accounts. Historically, the most available...

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